
0808 278 7950
Our telephone advice line is open Monday to Friday from 9.00am until 4.00pm.
For debt or energy enquiries please call 0191 415 8990.
Webchat
Our national service offers a webchat advice service on our national website.
Click on the icon to access the webchat service.
Visit Us
We offer a drop in service at our Sunderland Office and the Galleries Shopping Centre.
Click on the icon for opening times and locations.
Self Help
We have a comprehensive information site on our national page.
Click on the icon to find what you are looking for.
Other Useful Local External Links
Sunderland Council: 0191
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Shelter: 0344 515 1877
Housing and homelessness advice service.
Based in Newcastle but appointments available across Sunderland.
Shiney Row Advice Project (ShARP): 0191 385 6687
17 Beatrice Terrace,
Shiney Row,
Houghton Le Spring,
Tyne and Wear
DH4 4QW
Centre opening times: Monday – Friday 9.00am – 4.30pm.
Tel: 0191 385 6687
Pallion Action Group: 0191 5142011
Pallion Action Group is a Community Resource Centre based in the West of Sunderland providing monetary, debt and welfare advice and support
Hours of opening
Monday – Thursday: 8:30am – 5:00pm
Friday: 8:30am – 2:00pm
Pallion Action Group
5 East Moor Road
Pallion
SUNDERLAND
SR4 6QW
AgeUK Sunderland: 0191 514 1131
Age UK Sunderland is an independent charity working in Sunderland to offer support and services to older people.
Bradbury Centre
Stockton Road
Sunderland
SR2 7AQ
Phone number: 0191 514 1131
Email: enquiries@ageuksunderland.org.uk
ICOS (International Community Of Sunderland): 07596 538 482
Monday to Friday 09:00 – 17:00
14 Foyle Street
Sunderland
Tyne and Wear
SR1 1LE
Office tel no: 07596 538 482
Email address: office@icos.org.uk
Stop Loan Sharks: 0300 555 2222 (24hr)
Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in the UK.
Email: reportaloanshark@stoploansharks.gov.uk
Text the lender’s details to 07860 022116
Action Fraud: 0300 123 2040
Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.
Monday-Friday 8am-8pm